Get in Touch With Us
Whether you have spotted something that needs updating, want to share feedback on one of our crypto casino reviews, or have a general question about how this site works, this page tells you how to reach us and what to expect when you do.
How to Reach the Editorial Team
Email is the most direct route. Write to us at [email protected] and a member of the team will read your message personally. We aim to reply within two working days — sometimes sooner, occasionally a little longer during busy periods.
A short explanation of why you are writing helps us direct your message to the right person and get back to you faster. You do not need to write an essay — a clear subject line and a sentence or two of context is enough.
What You Can Write to Us About
We receive messages on a wide range of topics. The most common ones are listed below, but anything relevant to this site is welcome.
- Accuracy and corrections — If you believe something in our reviews or comparisons is out of date, incorrect, or misleading, please flag it. We fact-check our content and take reader corrections seriously. Tell us the page, the claim, and what you think is wrong.
- General questions about crypto gambling — If you are trying to understand how on-chain deposits work, what no-KYC actually means in practice, or how wagering requirements affect a bonus, send us your question. We may also turn well-asked questions into future content.
- Content suggestions — Have a topic you would like us to cover — a particular coin, a type of game, or a comparison we have not written yet? We genuinely read these suggestions and factor them into our editorial plan.
- Partnership and commercial enquiries — If you represent an operator or affiliate network and want to discuss how we work together, introduce yourself and outline what you have in mind. We will pass it to the right person.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please mention it in your message and we will point you toward appropriate support. You can also reach the National Problem Gambling Helpline directly at 1-800-GAMBLER, available around the clock.
A Note on What This Site Covers
Best Bitcoin Casinos focuses on crypto casinos available to US players — reviewing factors like supported coins, payout speed, no-KYC verification policies, game selection, bonus terms, and offshore licensing. Our comparisons cover sites such as LuckyRollers, BetPanda, CoinCasino, and others listed throughout the site, assessed through independent research rather than operator-supplied copy.
If your question is about a specific site we have reviewed, naming it in your message helps us give you a more useful answer. If it is about how we rank or score casinos, our methodology is explained across our review pages — and you are welcome to challenge it if you think we have missed something.
For a broader look at offshore gaming options beyond the crypto casino space, our page on best non GamStop casinos covers some of the adjacent territory.
What We Do Not Handle by Email
- Disputes with casinos — We are an independent comparison site, not an intermediary. If you have a complaint about a casino's conduct, contact its support team directly or the licensing body listed in its terms.
- Tax or legal advice — Questions about US gambling tax obligations or the legal status of offshore play in your state need a qualified professional, not a content team. We flag these topics on our pages but cannot advise on individual situations.
- Account or transaction help — We have no access to casino accounts, wallets, or withdrawal systems. Anything account-specific must go to the casino in question.
Our Editorial Standards
This site earns commission when readers sign up through our links — that is disclosed on every page where it applies. Commercial relationships do not determine our rankings or editorial conclusions. We cover the strengths and limitations of every site we list, including the top-ranked ones, and we do not accept payment to improve a score or remove a drawback.
If you believe a piece of content on this site conflicts with those standards — or with accuracy — we want to hear about it. Reader scrutiny makes the site better.
Response Times and What to Expect
Every message is read by a real person. We do not use automated replies as a first response. Our target window is two working days; if your message needs input from more than one team member, it may take slightly longer. We will always follow up.
Thank you for taking the time to get in touch.
Best Bitcoin Casinos is intended for adults aged 18 or older (21 or older where required by state law). Gambling involves risk, and crypto price movements add a further layer of financial risk — never wager more than you can afford to lose. If gambling is causing you concern, call the National Problem Gambling Helpline: 1-800-GAMBLER.